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One Powerful System

Imagine having all your union data stored in one place—updated in real-time and available across your entire organization. A database just for unions that’s fast, efficient, and integrated, built by a team of union specialists that genuinely know what you need and how you work. That’s the power of UnionWare.

Enterprise Core

Your union’s operational backbone — Enterprise Core brings together powerful tools for managing members, finances, and payments in one streamlined system. From centralized member records and targeted communications to automated remittance and secure, flexible dues collection through UPay, it’s everything you need to run efficiently and serve your members better.

Memberships

Centralized member records, communication tools, and targeted email segmentation.

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Experience complete visibility into member-related details, contact information, and work history
Communicate with unlimited, full-featured notes and built-in reminders to members, employers, worksites, and more
Segment member email lists to create targeted and more effective email campaigns
Finances

Streamlined remittance processing, batch imports, and data reconciliation.

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Process employer remittances with back and track payments through to deposits
Import multiple file types for electronic dues batches and configure specific rules for each remittance
Maintain current data by reviewing batch exceptions to resolve differences or create and update member records
UPay

Secure, flexible dues payment system with self-service and staff tools.

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Accept multiple forms of dues payments and guarantee secure and safe storage of member account information
Provide self-help portal for payments through MemberLink, offering recurring payments and quick access to balances and transaction history
Empower field staff to enter, manage and schedule payments through ULink, as well as help members resolve payment issues or questions
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UnionWare serves some of the biggest unions in North America, and you can be next.

American Federation of State, County and Municipal Employees

Canadian Union of Public Employees

National Union of Public and General Employees

Service Employees International Union

United Food and Commercial Workers International Union

Enterprise Plus

Enterprise Plus powers your union's day-to-day operations with a robust suite of integrated tools. From case tracking and event management to digital forms, outreach, and call handling, it streamlines your internal workflows and frontline organizing. With smart dispatch, real-time insights, and end-to-end visibility, Enterprise Core ensures your team stays connected, efficient, and member-focused.

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Cases

End-to-end case tracking with workflows, reminders, and searchable history.

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Centralize everything related to grievances, arbitrations, complaints, and claims—ensuring all case details, participants, and documents are easy to access and manage.
Built-in workflows and automated reminders ensure critical milestones and timelines are met, keeping your team on track from intake to resolution.
Quickly locate and analyze past cases by outcome, keyword, or type—helping staff prepare thoroughly, identify trends, and strengthen case strategies.
Events

Full event lifecycle management—from registration to attendance tracking.

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Manage all aspects of your events in one place—from sessions and speakers to registration and logistics—so nothing falls through the cracks.
Register members, staff, and union contacts with ease, gather key details like meal or travel needs, and track attendance in real time—even at large-scale events.
Confidently run everything from small workshops to multi-session conferences, with built-in tools for waitlists, participant tracking, and session assignments.
Mark attendance, assign skills, and keep accurate records automatically—turning event participation into actionable data.  
Forms

Digital forms with e-signatures, auto-fill, and audit trails.

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Capture digital signatures instantly—even in the field—using ULink, with automatic follow-ups and confirmations to keep things moving.
Submitted forms are tied directly to the relevant UnionWare records, reducing manual entry and improving data accuracy.
Forms are securely accessed through MemberLink or ULink, with prepopulated fields from existing data to streamline the user experience.
Automatically generate polished, formatted PDFs from submitted forms—signed by one or multiple parties—with a complete digital audit trail.
Organizing

Real-time field tools for turf management, outreach, and engagement tracking.

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Capture data on the go with ULink—no delays, no duplication. Organizers stay coordinated and effective, wherever the work takes them.
Segment workers by turf, create blitzes, and track every interaction to build momentum, deepen engagement, and drive membership growth.
Real-time updates and contact tracking give your team and leadership clear visibility into progress, helping you adapt strategies quickly.
Generate turf assignments, schedule outreach, and manage follow-ups all in one place—streamlining efforts and maximizing every organizing opportunity.
Call Management

Log, categorize, and analyze calls with full member context and escalation paths.

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Equip frontline staff with tools to log, categorize, and link calls to member records, employers, worksites, and contracts—ensuring accurate, informed responses every time.
Track call activity by topic, frequency, and issue type to uncover trends, allocate resources, and address emerging concerns proactively.
Assign follow-ups to the right team members and, with the Cases module, instantly escalate calls into formal case records for ongoing resolution.
Every call is enriched with relevant data, giving your team a 360° view of the member experience and support history.
Dispatch

Match members to jobs with skill-based filtering and transparent workflows.

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Use advanced search tools and centralized job listings to quickly connect qualified members to the right opportunities—reducing delays and boosting fill rates.
Members can view and bid on jobs directly through MemberLink, while workplace contacts can submit new opportunities via TransferLink—keeping the process transparent and efficient.
Track all dispatch activity and communications, giving staff and leadership a complete picture to resolve issues and advocate confidently.
Assign and filter by skills and certifications to ensure every job is filled with a properly qualified member.

Web Modules

A connected suite of tools for members, staff, and systems. Enable self-service with MemberLink, real-time access with ULink, and secure integrations through our API Framework and TransferLink.

MemberLink

Member self-service portal for updates, payments, and personalized content.

Learn more
Centralize everything related to grievances, arbitrations, complaints, and claims—ensuring all case details, participants, and documents are easy to access and manage.
Built-in workflows and automated reminders ensure critical milestones and timelines are met, keeping your team on track from intake to resolution.
Quickly locate and analyze past cases by outcome, keyword, or type—helping staff prepare thoroughly, identify trends, and strengthen case strategies.
ULink
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Manage all aspects of your events in one place—from sessions and speakers to registration and logistics—so nothing falls through the cracks.
Register members, staff, and union contacts with ease, gather key details like meal or travel needs, and track attendance in real time—even at large-scale events.
Confidently run everything from small workshops to multi-session conferences, with built-in tools for waitlists, participant tracking, and session assignments.
Mark attendance, assign skills, and keep accurate records automatically—turning event participation into actionable data.  

Mobile-friendly staff portal with real-time access and customizable views.

API Framework

RESTful APIs for secure, seamless integration with external systems.

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Capture digital signatures instantly—even in the field—using ULink, with automatic follow-ups and confirmations to keep things moving.
Submitted forms are tied directly to the relevant UnionWare records, reducing manual entry and improving data accuracy.
Forms are securely accessed through MemberLink or ULink, with prepopulated fields from existing data to streamline the user experience.
Automatically generate polished, formatted PDFs from submitted forms—signed by one or multiple parties—with a complete digital audit trail.
Transfer Link
Learn more
Capture data on the go with ULink—no delays, no duplication. Organizers stay coordinated and effective, wherever the work takes them.
Segment workers by turf, create blitzes, and track every interaction to build momentum, deepen engagement, and drive membership growth.
Real-time updates and contact tracking give your team and leadership clear visibility into progress, helping you adapt strategies quickly.
Generate turf assignments, schedule outreach, and manage follow-ups all in one place—streamlining efforts and maximizing every organizing opportunity.

Secure file and job data exchange with employers and third parties.

Add-Ons

Extend your capabilities with powerful extras—automated email capture, bulk SMS messaging, real-time address validation, and interactive mapping with PinPoint for smarter planning and outreach.

Email Receiver

Auto-link forwarded emails to records, storing them as searchable notes.

SMS

Personalized, bulk text messaging with full message history tracking.

Address Verification

Real-time and bulk address validation to ensure accuracy and reduce costs.

PinPoint

Interactive mapping of union data for strategic planning and outreach.

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Let Us Work Rectangle
Our clients are at the heart of everything we do
“UnionWare has simply streamlined our processes for us. As we're in the system 8-10 hours a day that's extremely important. With that kind of workload, support is also key and UnionWare has been very responsive to the needs of our organization.”
Barbara Crane

Director of Administrative Services | IATSE 100

"It’s highly configurable, powerful and well designed. Other systems don’t compare to it. UnionWare’s support is great!"
Stefka Yancheva

OPSEU - Toronto

"UnionWare’s team is very responsive and their turnaround time is great. They listen to their clients and this is very important."
Ming Lee

SEIU Local 521 - San Jose

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