UnionWare Expansion Modules

Product ModulesUnionWare's flexible and versatile expansion modules allow you to add to your UnionWare solution as your needs change and evolve.

The modules are all tightly integrated with each other and with the Enterprise core. Searching and reporting can cross modules, providing powerful and insightful results. Security within each module is highly configurable so only the right people have access.

Organizing

Provide your organizers and field staff with the tools they need to be more effective.  Create and manage campaigns, turf, assessments, social networks, and member/employee relationships.
Read More...

Events

Track registration, attendance, sessions and workshops, supporting documents, accommodation and travel for all your conventions, training sessions, or any other type of event.
Read More...

Call Management

Put the information and tools in the hands of your front line staff so they can answer, pre-qualify and route questions and concerns from your members. A very powerful tool for ensuring member issues don't fall through the cracks.
Read More...

Online Address Verification

Eliminate bad addresses from your database and reduce the cost of returned mail. Validate addresses — in real time, as they are entered — directly with the US Postal Service and Canada Post, via a service provided by Informatica.
Read More...

Cases

Grievances, arbitrations, complaints, and claims - with the Cases Module you can track steps, actions, documents, expenses, and awards. Configurable templates match grievance procedures to your contracts.
Read More...

Contracts

Stay on top of contract deadlines, negotiation procedures and schedules, and keep negotiation notes and documents for future reference. This module links with the Cases Module providing cross referencing between grievances and contract clauses.
Read More...

Dispatch

Dispatch the right member to the job, every time! Track member capabilities including classifications, skills, and tickets. Maintain an out-of-work list in seniority order, then as work orders are received identify candidates using intelligent search algorithms. Maintain the complete dispatch history and track all communication between dispatchers and members.
Read More...

Email Receiver

Quickly add emails and important attachments to the corresponding member, grievance or other entity, ensuring that your communications are never lost.
Read More...